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DANA deposit and withdrawal

DANA is one of the fastest payment methods on westmanga. To deposit, log in, select Deposit, choose DANA, and enter your amount (minimum our welcome offer, maximum our welcome offer per transaction). You are redirected to the DANA app or web login. Approve the payment, and funds arrive in your westmanga account within subject to verification. To withdraw, go to Withdrawal, select DANA, enter your amount, and confirm. The money returns to your registered DANA wallet within subject to verification. DANA withdrawals are subject to account verification and daily limits. If a deposit does not arrive after subject to verification, check your DANA transaction history and contact westmanga support with your DANA reference number. Withdrawals may be held for review if your account is new or if the amount exceeds your typical pattern.

OVO and GoPay usage

OVO and GoPay work similarly to DANA on westmanga. For OVO, link your OVO account during the first deposit by scanning a QR code or entering your phone number. Deposits clear in subject to verification; withdrawals take subject to verification. GoPay deposits process in subject to verification and withdrawals in subject to verification. Both methods require account verification (KYC) before withdrawal. You can link multiple OVO or GoPay accounts to your westmanga profile, but withdrawals always go to the account you used for the deposit. If you change your OVO or GoPay phone number, update your westmanga payment method in Account Settings. OVO and GoPay have daily transaction limits set by the wallet provider; if you hit the limit, wait until the next day or use an alternative payment method.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) are ideal for larger deposits and withdrawals. When you select a bank transfer method on westmanga, we generate a unique virtual-account number for your account. Deposit by transferring funds from your personal bank account to this VA number. The transfer clears within subject to verification depending on your bank and time of day. Withdrawals go back to the bank account you registered during KYC verification. You cannot withdraw to a different bank account. If you need to change your withdrawal bank, contact support and complete a re-verification process. Bank transfers have higher daily limits (up to our welcome offer) and are ideal for players who prefer traditional banking. Keep your VA number safe; do not share it with others.

Fees, limits and verification

westmanga does not charge deposit or withdrawal fees; all costs are covered by the platform. However, your bank or wallet provider may charge a small transfer fee (typically our welcome offer–5,000). Deposit minimums are our welcome offer across all methods. Withdrawal minimums are our welcome offer. Daily account preferences start at our welcome offer for new accounts and increase to our welcome offer after full KYC verification. Daily withdrawal limits are our welcome offer for standard accounts and our welcome offer for VIP members. KYC verification requires a valid ID (passport, national ID, or driver's license), a selfie, and proof of address. Verification typically completes within 1–2 hours. Until verified, you can deposit but cannot withdraw. Incomplete verification may delay withdrawals by 24–48 hours.

Resolving a stalled transaction

If a deposit does not arrive after the expected window, first check your payment method (DANA, OVO, GoPay, or bank account) to confirm the transaction was sent. If the money left your wallet or bank but did not appear in westmanga, note the transaction ID or reference number. Contact westmanga support via live chat, email, or phone with this reference. Provide your westmanga username, the payment method, the amount, and the exact time you initiated the deposit. Support will investigate with the payment provider and credit your account if the transaction is confirmed on their end. This process typically takes 24–48 hours. If a withdrawal is delayed beyond the expected window, check your account status (verify you are not under review) and contact support. Withdrawals may be held for compliance checks if your account is new, if the amount is unusually large, or if there is suspicious activity. These holds are temporary and resolve within 24–72 hours.